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Agent-Based Modelling — Intelligent Customer Relationship Management
8 references·2 citing·26 second hop
Agent-Based Modelling — Intelligent Customer Relationship Management (2003)Agent-Based Modelling — Intelligent Custo…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1A New Product Growth for Model Consumer Durables (2004)A New Product Growth for Mode…Technological Forecasting—Model Selection, Model Stability, and Combining Models (1998)Technological Forecasting—Mod…Customer loyalty: how to earn it, how to keep it (1995)Customer loyalty: how to earn…Chapter 8 New-product diffusion models (1993)Chapter 8 New-product diffusi…A New Product Growth Model for Consumer Durables (1976)A New Product Growth Model fo…A simple substitution model of technological change (1971)A simple substitution model o…A New Product Growth for Model Consumer Durables (1969)A New Product Growth for Mode…Multi-agent Modeling of the Collaborative Operation of the Producer Service Supply Chain under the Intelligent Manufacturing Clusters in the Yangtze River Delta (2020)Multi-agent Modeling of the C…Exploring associations between micro-level models of innovation diffusion and emerging macro-level adoption patterns (2013)Exploring associations betwee…Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings (1982)Evidence on Learning and Network Externalities in the Diffusion of Home Computers (2002)Social Contagion and Income Heterogeneity in New Product Diffusion: A Meta-Analytic Test (2004)Understanding social media effects across seller, retailer, and consumer interactions (2013)Diffusion of innovations. (2003)Social Influence: Compliance and Conformity (2004)Diffusion of Innovations (1963)Using Online Conversations to Study Word-of-Mouth Communication (2004)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications (2012)Agent-based modeling: Methods and techniques for simulating human systems (2002)Supply Chain Coordination in a Market with Customer Service Competition (2004)Towards an operations strategy for product‐centric servitization (2009)The Strength of Weak Ties (1973)User Acceptance of Information Technology: Toward A Unified View1 (2003)A Diffusion Theory Model of Adoption and Substitution for Successive Generations of High-Technology Products (1987)What is an emerging technology? (2015)Forecasting: theory and practice (2022)Do international entry decisions of retail chains matter in the long run? (2001)50th Anniversary Article: Technological Innovation, Product Development, and Entrepreneurship in Management Science (2004)Harnessing a network of experts for competitive advantage: technology scouting in the ICT industry (2010)A cost/benefit approach to understanding service loyalty (2001)Generating positive word‐of‐mouth communication through customer‐employee relationships (2001)Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study (2007)Electronic word-of-mouth in hospitality and tourism management (2007)What Makes Online Content Viral? (2011)
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References

  • 2019Diffusion of Innovations 137,320 cited
  • 1969A New Product Growth for Model Consumer Durables5,999 cited
  • 1976A New Product Growth Model for Consumer Durables3,948 cited
  • 2004A New Product Growth for Model Consumer Durables2,413 cited
  • 1971A simple substitution model of technological change1,091 cited
  • 1995Customer loyalty: how to earn it, how to keep it560 cited
  • 1993Chapter 8 New-product diffusion models482 cited
  • 1998Technological Forecasting—Model Selection, Model Stability, and Combining Models208 cited

Cited by

  • 2013Exploring associations between micro-level models of innovation diffusion and emerging macro-level adoption patterns32 cited
  • 2020Multi-agent Modeling of the Collaborative Operation of the Producer Service Supply Chain under the Intelligent Manufacturing Clusters in the Yangtze River Delta7 cited

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