Socio-Technical Systems for Knowledge Mobilisation in Communities

Helen M. Hasan · Kathryn Crawford

13 citations0/0 files storedJournal of the Association for Information Systems

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Knowledge Management and Sharing Innovation and Knowledge Management Information Systems Theories and Implementation

Abstract

The most challenging, and potentially rewarding, aspect of knowledge management, and systems to support \tknowledge creation and innovation, is that of collective knowledge in a group or community. In this paper the \tterm “mobilisation” is preferred to that of “management” as it is more closely related to creative activity. \tTechnology used for knowledge mobilisation should be developed, not on its own, but as a component of a \tbroad socio-technical system. This paper will present the results and implications of collaborative research into \tthe development and evaluation of socio-technical systems designed to mobilise knowledge in communities.

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1994Situated Learning: Legitimate Peripheral Participation.1998Working knowledge: how organizations manage what they know 2014Learning by Expanding 1999Perspectives on Activity Theory 1995Perspective Making and Perspective Taking in Communities of Knowing 2002A design theory for systems that support emergent knowledge processes 2002Complex acts of knowing: paradox and descriptive self‐awareness 1999Innovative learning in work teams: Analyzing cycles of knowledge creation in practice

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2004The Contribution of a Community Event to Expert Work: An Activity Theoretical Perspective

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