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On the front line: organization of work in the information economy
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On the front line: organization of work in the information economy (2000)On the front line: organization of work i…FOSTERING COMMITMENT IN SMES IN BOSNIA AND HERZEGOVINA: FACTORS INFLUENCING AFFECTIVE CONTINUANCE AND NORMATIVE COMMITMENT (2024)FOSTERING COMMITMENT IN SMES …Language management and language work in a multilingual call center: An ethnographic case study (2019)Language management and langu…Nordic Management-Labour Relations and Internationalization (2015)Nordic Management-Labour Rela…The Debate on Globalization and International Revitalization of Labor. A Critical Review (2014)The Debate on Globalization a…Work organization, human resource practices and employee retention in Indian call centers (2010)Work organization, human reso…Knowledge Economy (2009)Knowledge EconomyHRM and Knowledge Workers (2009)HRM and Knowledge WorkersCustomer Relationship Management System (CRM) and Information Ethics in Call Centres - 'You are the Weakest Link. Goodbye!' (2002)Customer Relationship Managem…Gendered organization and workplace culture in Japanese customer services (2000)Gendered organization and wor…Great transformation: The political and economic origins of our time (1944)The three worlds of welfare capitalism (1990)The Three Worlds of Welfare Capitalism. (1991)The relevance of socially responsible blue-collar human resource management (2019)The Strength of Weak Ties (1973)Firm Resources and Sustained Competitive Advantage (1991)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)That’s why it matters: How knowing creates value (2011)Balancing organizational and professional commitments in professional service firms: the HR practices that matter (2014)Externalizing, Internalizing and Fostering Commitment: The Case of Born-Global Firms in Emerging Economies (2014)Job Queues, Gender Queues: Explaining Women's Inroads into Male Occupations. (1991)Smiling, Deferring, and Flirting (1993)On the Front Line: Organization of Work in the Information Economy (2002)Stability and Change in Japanese Employment Institutions: The Case of Temporary Work (2003)TEFL Policy as Part of Stratified Japan and Beyond (2007)Workplace Matters (2015)Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)The World Is Flat: A Brief History of the Twenty-First Century (2005)Feeling unsure: quit or stay? Uncovering heterogeneity in employees' intention to leave in Indian call centers (2012)Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation (2012)Modeling the determinants of turnover intentions: a Bayesian approach (2018)The De-scription of Technical Objects (1992)From Control to Drift: The Dynamics of Corporate Information Infrastructures (2000)In search of excellence: Lessons from America's best- run companies (1983)The Second Industrial Divide: Possibilities for Prosperity (1987)The Provision of Incentives in Firms (1999)The Commodification of Language (2010)The Cultural Politics of English as an International Language (2014)The Cultural Politics of English as an International Language (2017)Language Training and Language Training Practices in The Call Center Industry (2021)Might Covid-19 Require Revision of Language Management? (2021)The consequences of modernity (1990)Increasing Returns and Path Dependence in the Economy (1994)Regional Advantage: Culture and Competition in Silicon Valley and Route 128. (1995)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)A three-component conceptualization of organizational commitment (1991)What is coefficient alpha? An examination of theory and applications. (1993)
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Cited by

  • 2009HRM and Knowledge Workers42 cited
  • 2010Work organization, human resource practices and employee retention in Indian call centers35 cited
  • 2000Gendered organization and workplace culture in Japanese customer services22 cited
  • 2019Language management and language work in a multilingual call center: An ethnographic case study12 cited
  • 2014The Debate on Globalization and International Revitalization of Labor. A Critical Review7 cited
  • 2002Customer Relationship Management System (CRM) and Information Ethics in Call Centres - 'You are the Weakest Link. Goodbye!'5 cited
  • 2009Knowledge Economy4 cited
  • 2015Nordic Management-Labour Relations and Internationalization4 cited
  • 2024FOSTERING COMMITMENT IN SMES IN BOSNIA AND HERZEGOVINA: FACTORS INFLUENCING AFFECTIVE CONTINUANCE AND NORMATIVE COMMITMENT1 cited

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