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The benefits of external support to SMEs
8 references·16 citing·47 second hop
The benefits of external support to SMEs (2005)The benefits of external support to SMEsThe use of external business advice by SMEs in Britain (1999)The use of external business …The Consultancy Process — An Insecure Business? (1997)The Consultancy Process — An …Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business‐to‐business, services context: an empirical examination (1997)Modelling the relationship be…Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (1996)Know Your Customer: New Appro…An empirical examination of a model of perceived service quality and satisfaction (1996)An empirical examination of a…Understanding the small business sector (1995)Understanding the small busin…Institutional Theories of Organization (1987)Institutional Theories of Org…Premiums for High Quality Products as Returns to Reputations (1983)Premiums for High Quality Pro…Implementing Government Policy in Supply Chains: An International Coproduction Study of Public Procurement (2019)Implementing Government Polic…SME policy formulation and implementation in Africa: Unpacking assumptions as opportunity for research direction (2018)SME policy formulation and im…Which SMEs seek external support? Business characteristics, management behaviour and external influences in a contingency approach (2016)Which SMEs seek external supp…Near, far, and online: small business owners’ advice-seeking from peers (2016)Near, far, and online: small …SMEs and international entrepreneurship: An institutional network perspective (2015)SMEs and international entrep…Evaluating Enterprise Policy Interventions in Africa: A Critical Review of Ghanaian Small Business Support Services (2013)Evaluating Enterprise Policy …Do We Need to Use an Accountant? The Sales Growth and Survival Benefits to Family SMEs (2013)Do We Need to Use an Accounta…Strategic entrepreneurship and small firm growth in Ghana (2012)Strategic entrepreneurship an…Relationships, cooperation and development in a Brazilian industrial cluster (2011)Relationships, cooperation an…Relationship marketing and the management of corporate image in the bank‐SME relationship (2011)Relationship marketing and th…Local Business Voice (2011)Local Business VoiceTies that blind? How strong ties affect small business owner-managers’ perceived trustworthiness of their advisors (2010)Ties that blind? How strong t…Entrepreneurial competencies as an entrepreneurial distinctive: An examination of the competency approach in defining entrepreneurs (2009)Entrepreneurial competencies …SME Policy Support in Britain since the 1990s: What have We Learnt? (2008)SME Policy Support in Britain…Expectations‐based evaluation of SME advice and consultancy: an example of business link services (2007)Expectations‐based evaluation…A cross cultural study of entrepreneurial competencies and entrepreneurial success in SMEs in Australia and Malaysia (2007)A cross cultural study of ent…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)Service quality models: a review (2005)Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Customer perceived value: a substitute for satisfaction in business markets? (2002)An examination of the determinants of customer loyalty in mobile commerce contexts (2005)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)SME Growth: The Relationship with Business Advice and External Collaboration (2000)Handbook of entrepreneurship research : an interdisciplinary survey and introduction (2003)What holds back high-growth firms? Evidence from UK SMEs (2013)Government support and small- and medium-sized enterprise (SME) performance: the moderating effects of diagnostic and support services (2019)Digital Transformation of Small and Medium Enterprises: Aspects of Public Support (2022)Economic Action and Social Structure: The Problem of Embeddedness (1985)Production of trust: Institutional sources of economic structure, 1840–1920. (1986)A Review of Interventions to Encourage SMEs to Make Environmental Improvements (2008)Dynamic capabilities as antecedents of the scope of related diversification: the case of small firm accountancy practices (2008)Human capital, social capital and organizational performance (2014)The Role of Market Forces in Assuring Contractual Performance (1981)Consumer Information, Product Quality, and Seller Reputation (1982)Asymmetric Information, Bank Lending and Implicit Contracts: A Stylized Model of Customer Relationships (1990)Initial Public Offerings and Underwriter Reputation (1990)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Research Methods for Business Students (2003)Networking responses to different levels of institutional void: A comparison of internationalizing SMEs in Egypt and the UK (2017)Institutional environment and network competence in successful SME internationalisation (2018)The role of context in SME internationalization – A review (2021)Educational Organizations as Loosely Coupled Systems (1976)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Economics of Organization: The Transaction Cost Approach (1981)Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration (1996)Understanding Radical Organizational Change: Bringing Together the Old and the New Institutionalism (1996)Institutions and Institutional Work (2006)Knowledge‐based resources, entrepreneurial orientation, and the performance of small and medium‐sized businesses (2003)Entrepreneurial orientation and small business performance: a configurational approach (2004)Entrepreneurship, Innovation and Economic Growth: Evidence from GEM data (2005)Bridging Uncertainty in Management Consulting: The Mechanisms of Trust and Networked Reputation (2003)Consulting as a Liminal Space (2003)Power in Management and Organization Science (2014)Value in business markets: What do we know? Where are we going? (2005)Relationship value and relationship quality (2006)VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS IN AN ADVENTURE TOURISM CONTEXT (2009)
this work references cited by second hop

References

  • 1995Understanding the small business sector4,296 cited
  • 1987Institutional Theories of Organization2,575 cited
  • 1983Premiums for High Quality Products as Returns to Reputations2,325 cited
  • 1997Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business‐to‐business, services context: an empirical examination1,238 cited
  • 1996An empirical examination of a model of perceived service quality and satisfaction1,220 cited
  • 1996Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction796 cited
  • 1997The Consultancy Process — An Insecure Business?473 cited
  • 1999The use of external business advice by SMEs in Britain300 cited

Cited by

  • 2015SMEs and international entrepreneurship: An institutional network perspective189 cited
  • 2008SME Policy Support in Britain since the 1990s: What have We Learnt?185 cited
  • 2019Implementing Government Policy in Supply Chains: An International Coproduction Study of Public Procurement118 cited
  • 2012Strategic entrepreneurship and small firm growth in Ghana111 cited
  • 2013Do We Need to Use an Accountant? The Sales Growth and Survival Benefits to Family SMEs107 cited
  • 2016Near, far, and online: small business owners’ advice-seeking from peers

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101 cited
  • 2007A cross cultural study of entrepreneurial competencies and entrepreneurial success in SMEs in Australia and Malaysia91 cited
  • 2010Ties that blind? How strong ties affect small business owner-managers’ perceived trustworthiness of their advisors72 cited
  • 2016Which SMEs seek external support? Business characteristics, management behaviour and external influences in a contingency approach69 cited
  • 2018SME policy formulation and implementation in Africa: Unpacking assumptions as opportunity for research direction64 cited
  • 2011Local Business Voice64 cited
  • 2009Entrepreneurial competencies as an entrepreneurial distinctive: An examination of the competency approach in defining entrepreneurs60 cited
  • 2007Expectations‐based evaluation of SME advice and consultancy: an example of business link services60 cited
  • 2011Relationship marketing and the management of corporate image in the bank‐SME relationship55 cited
  • 2013Evaluating Enterprise Policy Interventions in Africa: A Critical Review of Ghanaian Small Business Support Services49 cited
  • 2011Relationships, cooperation and development in a Brazilian industrial cluster46 cited