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A handbook: Using market segmentation to increase transit ridership
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  • 2006AN EVIDENCE BASE REVIEW OF PUBLIC ATTITUDES TO CLIMATE CHANGE AND TRANSPORT BEHAVIOUR143 cited
  • 2008Paratransit Service in Indonesia: User Satisfaction and Future Choice35 cited
  • 2022Perceived service quality based on passenger and trip characteristics: A structural equation modeling approach33 cited
  • 2016Profiling public transport users through perceptions about public transport providers and satisfaction with the public transport service29 cited
  • 2008Bus Rapid Transit Identity: An Overview of Current “Branding” Practice28 cited
  • 2024Identifying, Analyzing, and forecasting commuting patterns in urban public Transportation: A review23 cited
  • 2021Commuting to the future: Assessing the relationship between individuals’ usage of information and communications technology, personal attitudes, characteristics and mode choice18 cited
  • 2002Increasing Transit Ridership: A Survey of Successful Transit Systems in the 1990s18 cited
  • 2004IMPACTS OF ACCESSIBILITY, CONNECTIVITY AND MODE CAPTIVITY ON TRANSIT CHOICE17 cited
  • 2007Exploring Public Perception of Paratransit Service Using Binomial Logistic Regression15 cited
  • 2004TRENDS AFFECTING PUBLIC TRANSIT'S EFFECTIVENESS A Review and Proposed Actions12 cited
  • 2025Intermodal mobility: A psychometric and behavioural analysis of public transport users in Porto Metropolitan Area8 cited
  • 2018

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Segmenting the Market for New Modes using Stated and Revealed Preferences
8 cited
  • 2006Interoperable Transit Smart Card Systems: Are We Moving Too Slowly or Too Quickly?8 cited
  • 2012An Assessment of Public Transportation Markets Using NHTS Data8 cited
  • 2025Dependence or preference? Navigating public transit loyalty across heterogeneous levels of transit dependence6 cited