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Customer‐focused performance and the dynamic model for competence building and leveraging

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References

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1989Asset Stock Accumulation and Sustainability of Competitive Advantage

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8,348 cited

1991Organizational Learning: The Contributing Processes and the Literatures8,066 cited

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2018Firm capabilities and performance: a necessary condition analysis36 cited
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2004CUSTOMER‐FOCUSED PERFORMANCE AND ITS KEY RESOURCE‐BASED DETERMINANTS: AN INTEGRATED FRAMEWORK34 cited
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