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Online banking adoption
16 references·16 citing·42 second hopsampled
Online banking adoption (2015)Online banking adoptionConsumer acceptance of online banking: an extension of the technology acceptance model (2004)Consumer acceptance of online…What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology (2001)What Trust Means in E-Commerc…An empirical analysis of the antecedents of electronic commerce service continuance (2001)An empirical analysis of the …A Trust Model for Consumer Internet Shopping (2001)A Trust Model for Consumer In…Familiarity, Confidence, Trust: Problems and Alternatives (2000)Familiarity, Confidence, Trus…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Building consumer trust online (1999)Building consumer trust onlineThe empirical assessment of construct validity (1998)The empirical assessment of c…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Structural equation models with nonnormal variables: Problems and remedies. (1995)Structural equation models wi…Structural Equation Modeling with EQS and EQS/WINDOWS: Basic Concepts, Applications, and Programming (1994)Structural Equation Modeling …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…The Theory of Buyer Behavior (1971)The Theory of Buyer BehaviorA new scale for the measurement of interpersonal trust1 (1967)A new scale for the measureme…An Experimental Study of Customer Effort, Expectation, and Satisfaction (1965)An Experimental Study of Cust…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…Cognitive factors and actual usage of Fintech innovation: Exploring the UTAUT framework for digital banking (2024)Cognitive factors and actual …Data Security, Customer Trust and Intention for Adoption of Fintech Services: An Empirical Analysis From Commercial Bank Users in Pakistan (2023)Data Security, Customer Trust…Islamic mobile banking smart services adoption and use in Jordan (2022)Islamic mobile banking smart …Examining the effects of electronic service quality on online banking customer satisfaction: Evidence from Zambia (2022)Examining the effects of elec…Determining banking service attributes from online reviews: text mining and sentiment analysis (2022)Determining banking service a…Relational Dynamics between Customer Engagement, Brand Experience, and Customer Loyalty: An Empirical Investigation (2021)Relational Dynamics between C…Exploring the Effects of Culture on Acceptance of Online Banking: A Comparative Study of Pakistan and Turkey by Using the Extended UTAUT Model (2021)Exploring the Effects of Cult…e-Banking Adoption: An Opportunity for Customer Value Co-creation (2021)e-Banking Adoption: An Opport…Customer experience and commitment in retailing: Does customer age matter? (2020)Customer experience and commi…The drivers of E-banking entrepreneurship: an empirical study (2019)The drivers of E-banking entr…Factors affecting Palestinian customers’ use of online banking services (2019)Factors affecting Palestinian…Internet banking: a review (2002–2016) (2018)Internet banking: a review (2…Examining Factors Influencing E-Banking Adoption: Evidence from Bank Customers in Zambia (2017)Examining Factors Influencing…Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry (2017)Consumer-based virtual brand …Apps for mobile banking and customer satisfaction: a cross-cultural study (2017)Apps for mobile banking and c…The role of customer brand engagement and brand experience in online banking (2016)The role of customer brand en…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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(1991)An Integrative Model Of Organizational Trust (1995)The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)An Extended Privacy Calculus Model for E-Commerce Transactions (2006)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)Structural Equation Modeling With AMOS, EQS, and LISREL: Comparative Approaches to Testing for the Factorial Validity of a Measuring Instrument (2001)Revisiting Sample Size and Number of Parameter Estimates: Some Support for the N:q Hypothesis (2003)Trust and risk in e-government adoption (2008)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The utilization of e‐government services: citizen trust, innovation and acceptance factors* (2005)The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors (2007)Information Privacy Research: an Interdisciplinary Review1 (2011)
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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 1967A new scale for the measurement of interpersonal trust13,501 cited
  • 1971The Theory of Buyer Behavior2,797 cited
  • 2001What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology2,278 cited
  • 1999Building consumer trust online2,131 cited
  • 2001A Trust Model for Consumer Internet Shopping2,011 cited
  • 1995Structural equation models with nonnormal variables: Problems and remedies.1,813 cited
  • 2004Consumer acceptance of online banking: an extension of the technology acceptance model1,772 cited
  • 2000Familiarity, Confidence, Trust: Problems and Alternatives1,736 cited
  • 1994Structural Equation Modeling with EQS and EQS/WINDOWS: Basic Concepts, Applications, and Programming1,497 cited
  • 2001An empirical analysis of the antecedents of electronic commerce service continuance1,441 cited
  • 1998

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The empirical assessment of construct validity
1,264 cited
  • 1965An Experimental Study of Customer Effort, Expectation, and Satisfaction1,180 cited
  • Cited by

    • 2016The role of customer brand engagement and brand experience in online banking189 cited
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    • 2017Apps for mobile banking and customer satisfaction: a cross-cultural study150 cited
    • 2021e-Banking Adoption: An Opportunity for Customer Value Co-creation83 cited
    • 2021Exploring the Effects of Culture on Acceptance of Online Banking: A Comparative Study of Pakistan and Turkey by Using the Extended UTAUT Model82 cited
    • 2019Factors affecting Palestinian customers’ use of online banking services77 cited
    • 2023Data Security, Customer Trust and Intention for Adoption of Fintech Services: An Empirical Analysis From Commercial Bank Users in Pakistan75 cited
    • 2019The drivers of E-banking entrepreneurship: an empirical study72 cited
    • 2017Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry65 cited
    • 2021Relational Dynamics between Customer Engagement, Brand Experience, and Customer Loyalty: An Empirical Investigation61 cited
    • 2017Examining Factors Influencing E-Banking Adoption: Evidence from Bank Customers in Zambia53 cited
    • 2024Cognitive factors and actual usage of Fintech innovation: Exploring the UTAUT framework for digital banking51 cited
    • 2022Examining the effects of electronic service quality on online banking customer satisfaction: Evidence from Zambia50 cited
    • 2022Islamic mobile banking smart services adoption and use in Jordan49 cited
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    • 2018Internet banking: a review (2002–2016)42 cited