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Before the Answer: Evaluating the Reference Process.
10 references·0 citing·32 second hop
Before the Answer: Evaluating the Reference Process. (1980)Before the Answer: Evaluating the Referen…Updating Library Reference Services through Training for Interpersonal Competence. (2016)Updating Library Reference Se…The Complex Nature of Opening Reference Questions. (1978)The Complex Nature of Opening…The Performance of Professionals and Nonprofessionals in the Reference Interview (1977)The Performance of Profession…Teaching Helping Relationship Concepts in the Reference Process (1977)Teaching Helping Relationship…Teaching the Reference Interview (1976)Teaching the Reference Interv…Problem Solving and the Reference Process. (1975)Problem Solving and the Refer…Interviewing for Counselor and Reference Librarians. (1970)Interviewing for Counselor an…The Silent Language (1959)The Silent LanguageThe Presentation of Self in Everyday Life. (1956)The Presentation of Self in E…Client-Centered Therapy (1951)Client-Centered TherapyEducational Psychology: A Cognitive View (1968)Analyzing the Reference Process. (1972)The Cognitive Style of Reference Librarians. (1982)A Grammar of Motives (1969)Speech Acts: An Essay in the Philosophy of Language (1969)Language and Perception (1976)Conversation in information-seeking contexts: A test of an analytical framework (1997)The current state of research on reference transactions (2004)Combining bibliometrics, information retrieval, and relevance theory, Part 2: Some implications for information science (2007)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)Framing Processes and Social Movements: An Overview and Assessment (2000)Users of the world, unite! The challenges and opportunities of Social Media (2009)Being and Nothingness (2022)Practical Administration of Public Libraries (1962)The Influence of Reference Practices on the Client-Librarian Relationship (1986)Reference service effec tiveness (1990)Training, Supervising, and Evaluating Student Information Assistants (2001)Microcounseling: Innovations in Interviewing Training (1975)The Making of a Reference Librarian (1990)Striving for Success in the Reference Interview: A Case Study (2016)Client-Centered Therapy: Its Current Practice, Implications and Theory (1951)The Cultural Anthropology of Time: A Critical Essay (1992)The mobile connection: the cell phone's impact on society (2004)Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance (2007)The Reference Interview; An Annotated Bibliography (1979)Library science instruction: A credo (1988)Reference Communication: Commonalities in the Worlds of Medicine and Librarianship (1996)Communications Conflict at the Law Library Reference Desk: A Survey of General Library Science and Communications Literature (1998)Strong service orientations and fostering self-sufficiency: How librarians approach reference work in Lahore, Pakistan (2024)The necessary and sufficient conditions of therapeutic personality change. (1957)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)The weirdest people in the world? (2010)
this work references cited by second hop

References

  • 1956The Presentation of Self in Everyday Life.25,991 cited
  • 1951Client-Centered Therapy4,191 cited
  • 1959The Silent Language3,464 cited
  • 1977The Performance of Professionals and Nonprofessionals in the Reference Interview23 cited
  • 1978The Complex Nature of Opening Reference Questions.20 cited
  • 1976Teaching the Reference Interview12 cited
  • 1977Teaching Helping Relationship Concepts in the Reference Process9 cited
  • 2016Updating Library Reference Services through Training for Interpersonal Competence.8 cited
  • 1970Interviewing for Counselor and Reference Librarians.6 cited
  • 1975Problem Solving and the Reference Process.5 cited

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