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Virtuous Responses to Organizational Crisis: Aaron Feuerstein and Milt Colt

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2021When Crises Hit Home: How U.S. Higher Education Leaders Navigate Values During Uncertain Times84 cited
2012

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Challenges in Teaching Crisis Management

81 cited

2010From Image Restoration to Renewal: Approaches to Understanding Postcrisis Communication79 cited

2018Using situational crisis communication theory to understand Orlando hotels’ Twitter response to three crises in the summer of 201677 cited

2016Understanding publics’ perception and behaviors in crisis communication: Effects of crisis news framing and publics’ acquisition, selection, and transmission of information in crisis situations77 cited

2013In the Eye of the Beholder: An Exploration of Managerial Courage75 cited

2006The Significance of Crisis Communication in the Aftermath of 9/11: A National Investigation of How Tourism Managers Have Re-Tooled Their Promotional Campaigns73 cited