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Managing Business Improvement and Quality: Implementing Key Tools and Techniques
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Managing Business Improvement and Quality: Implementing Key Tools and Techniques (1998)Managing Business Improvement and Quality…Downtime in the Automotive Industry Production Process – Cause Analysis (2019)Downtime in the Automotive In…Meta Modeling for Business Process Improvement (2017)Meta Modeling for Business Pr…Integrated analysis of the performance of TQM tools and techniques: a case study in the Taiwanese motor industry (2012)Integrated analysis of the pe…A Six Sigma approach for integrated solutions (2009)A Six Sigma approach for inte…The Tools and Techniques of Change Management (2007)The Tools and Techniques of C…Human aspects in a quality management context and their effects on performance (2006)Human aspects in a quality ma…European quality challenges for the new millennium (2002)European quality challenges f…The relevance of total quality management in the food supply and distribution industry: a study (1999)The relevance of total qualit…Business process re‐engineering to total quality management (1999)Business process re‐engineeri…Process innovation: reengineering work through information technology (1993)Development and validation of the State Hope Scale. (1996)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)Frontiers in Group Dynamics (1947)Choosing Strategies for Change (1989)Exploring corporate strategy (1997)Adoption rationales of new management practices (2011)Integration of project-based management and change management (2013)How are strategy maps linked to strategic and organizational change? A review of the empirical literature on the balanced scorecard (2014)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Operations management (2010)Implementing Total Quality Management (2020)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Global views on integrating Six Sigma and ISO 9001 certification (2012)Lean Six Sigma education in manufacturing companies: the case of transitioning markets (2016)Application of Lean Six Sigma for cost-optimised solution of a field quality problem: A case study (2017)The other side of quality: ‘soft’ issues and the human resource dimension (1992)Quality Awards and the Market Value of the Firm: An Empirical Investigation (1996)Total quality management adoption: revisiting the levels (1997)The effect of autocorrelated observations on a GWMA control chart performance (2009)The Empowerment Process: Integrating Theory and Practice (1988)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)MODES OF THEORIZING IN STRATEGIC HUMAN RESOURCE MANAGEMENT: TESTS OF UNIVERSALISTIC, CONTINGENCY, AND CONFIGURATIONS. PERFORMANCE PREDICTIONS. (1996)Quality Is Free: The Art of Making Quality Certain (1979)Educational Research: Competencies for Analysis and Application (1995)Total quality management as competitive advantage: A review and empirical study (1995)Determining passenger satisfaction out of platform-based amenities: A study of Kanpur Central Railway Station (2017)Total Quality Management, Export Market Orientation and Firm Export Performance: A Conceptual Framework (2017)Competing models of quality management and financial performance improvement (2019)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Users of the world, unite! The challenges and opportunities of Social Media (2009)An Ontology for BPM in Digital Transformation and Innovation (2020)The management and control of quality (1989)The use of quality management tools and techniques: a study of application in everyday situations (2005)Quality in supply chains: an empirical analysis (2006)Effectiveness Improvement in Manufacturing Industry; Trilogy Study and Open Innovation Dynamics (2020)PERFORMANCE EVALUATION IN ISO 9001:2015 (2021)The concept of descriptive analytics (2023)
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Cited by

  • 2019Downtime in the Automotive Industry Production Process – Cause Analysis65 cited
  • 2007The Tools and Techniques of Change Management56 cited
  • 2006Human aspects in a quality management context and their effects on performance39 cited
  • 2012Integrated analysis of the performance of TQM tools and techniques: a case study in the Taiwanese motor industry32 cited
  • 2017Meta Modeling for Business Process Improvement26 cited
  • 2009A Six Sigma approach for integrated solutions24 cited
  • 2002European quality challenges for the new millennium22 cited
  • 1999The relevance of total quality management in the food supply and distribution industry: a study21 cited
  • 1999Business process re‐engineering to total quality management20 cited

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