Operations management : strategic context and managerial analysis

Terry E. Hill

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Management and Optimization Techniques Quality and Supply Management Operations Management Techniques

Abstract

The Operations Management Task - Operations Strategy - Introducing and Developing Products and Services - The Operations Process: Choice and Trade-Offs - The Operations Process: Design - Capacity Management - Operations Systems: Technology Development - Operations Control, Scheduling and Execution - Managing Quality - Inventory: Its Management and Control - Time: the Common Denominator Managing Operations - Productivity - Managing Human Resources - Supply Chain Management - Improving Operations - Maintenance

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