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U-Search: A User Study of the CD-ROM Service at the University of North Carolina at Chapel Hill.
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U-Search: A User Study of the CD-ROM Service at the University of North Carolina at Chapel Hill. (1992)U-Search: A User Study of the CD-ROM Serv…Information seeking behaviour of business school students: A special study of universities and colleges located in Academic City, Dubai, UAE. (2013)Information seeking behaviour…Creating user‐centered instructions for novice end‐users (1999)Creating user‐centered instru…Expectations and Effectiveness Using CD-ROMs: What Do Patrons Want and How Satisfied Are They? (1997)Expectations and Effectivenes…Undergraduate use of CD-ROM databases: Observations of human-computer interaction and relevance judgments (1996)Undergraduate use of CD-ROM d…The efficiency and success rates of print ready reference vs online ready reference searches in Canadian University libraries (1995)The efficiency and success ra…Identifying CD-ROM Use Patterns as a Tool for Evaluating User Instruction (Research Note) (1994)Identifying CD-ROM Use Patter…Human Help at OPAC Terminals Is User Friendly: A Preliminary Study. (1994)Human Help at OPAC Terminals …Offline and Online User Assistance for Online Catalog Searchers. (1984)Enhancing CD-ROM Searches with Online Updates: An Examination of End-User Needs, Strategies, and Problems (1990)Successes and Failures of Patrons Searching the Online Catalog at a Large Academic Library: A Transaction Log Analysis. (1991)Methods for examining small literatures: Explication, physical analysis, and citation patterns (1998)Library Jargon: Student Comprehension of Technical Language Used by Librarians (1989)Online Catalogs from the Users’ Perspective: The Use of Focus Group Interviews (1997)From the other side of the reference desk: A focus group study (1998)Reference in Library and Information Science Education (2001)Teaching Journal and Serials Information to Undergraduates (2002)Comportamento dos docentes do Programa de Pós-Graduação em Administração (PPGA) da Universidade de Brasília na busca e uso da informação (2007)Qualitative Evaluation Methods (1981)Information Anxiety 2 (1989)Seeking Meaning: A Process Approach to Library and Information Services (1994)Question-Negotiation and Information Seeking in Libraries (1968)ON USER STUDIES AND INFORMATION NEEDS (1981)Information Seeking Behaviour by the Research Scholars & Faculty Members: A Survey Study of Kurukshetra University Kurukshetra in the Disciplines of Life Science (2014)Question-Negotiation and Information Seeking in Libraries (2015)Undergraduates’ Needs and Seeking Behaviour: A Preliminary Study (2015)The Conduct of Inquiry (1967)Content Analysis for the Social Sciences and Humanities (1970)Content Analysis for the Social Sciences and Humanities. (1970)A review of the literature for the JUBILEE project: (JISC user behaviour in information seeking: Longitudinal evaluation of electronic information services) (1999)Internet access and end-user needs: Computer use in an academic library (2002)Perceptions of Pakistani Users about Library Service Quality: LibQUAL Comments (2012)CD-ROM Training: What Do the Patrons Want?. (1990)A comparison of bibliographic instruction methods on CD-ROM databases (1992)An evaluation of a training and assistance program for the CD‐ROM Databases: Reflections on the process (1992)Effectiveness of Asynchronous Reference Services for Distance Learning Students Within Florida's Community College System (2007)Voices from the other side: User reports of New Zealand library reference encounters. (2007)
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  • 1997Expectations and Effectiveness Using CD-ROMs: What Do Patrons Want and How Satisfied Are They?12 cited
  • 2013Information seeking behaviour of business school students: A special study of universities and colleges located in Academic City, Dubai, UAE.10 cited
  • 1999Creating user‐centered instructions for novice end‐users8 cited
  • 1995The efficiency and success rates of print ready reference vs online ready reference searches in Canadian University libraries8 cited
  • 1994Human Help at OPAC Terminals Is User Friendly: A Preliminary Study.7 cited
  • 1996Undergraduate use of CD-ROM databases: Observations of human-computer interaction and relevance judgments7 cited
  • 1994Identifying CD-ROM Use Patterns as a Tool for Evaluating User Instruction (Research Note)3 cited

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