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Tourism Crisis Management and Organizational Learning

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References

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Cited by

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2019Tourism resilience in the context of integrated destination and disaster management (DM 2 )249 cited
2015Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident217 cited
2020Hotels in contexts of uncertainty: Measuring organisational resilience179 cited
2021The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters176 cited
2014Organizational Learning in Tourism Crisis Management: An Experience From Malaysia84 cited
2019Developing dynamic capabilities to survive a crisis: Tourism organizations' responses to continued turbulence in Libya66 cited
2020The coevolutionary process of restaurant CSR in the time of mega disruption62 cited
2019Turn it around in crisis communication: An ABM approach54 cited
2021Building dynamic capabilities in tourism organisations for disaster management: enablers and barriers54 cited
2020Strategic crisis response through changing message frames: a case of airline corporations38 cited
2021Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)38 cited
2018Destinations’ response to terrorism on Twitter34 cited
2021Systems thinking to facilitate “double loop” learning in tourism industry: a COVID-19 response strategy30 cited
2013Human resources and expatriate evacuation: a conceptual model29 cited
2019Learning from past crises: Evaluating hotels’ online crisis responses to health crises22 cited
2021CASE STUDIES AS A LEARNING METHOD: THE EXAMPLE OF TOURISM CRISIS MANAGEMENT IN JORDAN1 cited