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• 2013Social capital and inclusion in rural public libraries: A qualitative approach63 cited
• 2013Democracy, Neutrality, and Value Demonstration in the Age of Austerity56 cited
• 2007The Library-Community Convergence Framework for Community Action: Libraries as Catalysts of Social Change50 cited
• 2013The continuing relevance of the library as a third place for users and non-users of IT: the case of Canada Bay47 cited
• 2008The public library, exclusion and empathy: a literature review45 cited
• 2017Spatial variation in accessibility of libraries in Hong Kong43 cited
• 2006Collaborating to connect global citizenship, information literacy, and lifelong learning in the global studies classroom41 cited
• 2012Investigating essential elements of community engagement in public libraries: An exploratory qualitative study40 cited
• 2021The role of public libraries in the development of social capital in local communities – a theoretical study38 cited
• 2015The image of an institution: Politicians and the urban library project37 cited
• 2021Supporting Social Connectedness of Older Adults during the COVID-19 Pandemic: The Role of Small and Rural Public Libraries34 cited
• 2014A Comparative Study of Public Libraries in Edinburgh and Copenhagen and Their Potential for Social Capital Creation29 cited
• 2013The geographic distribution of United States public libraries: An analysis of locations and service areas