Organization Development and Transformation: Managing Effective Change

Abstract

Part 1 Mapping the territory: what is organizational development? a history of organization development general strategies for effecting change in human systems toward third-wave managing and consulting organization development and transformation estimating the success of OD applications. Part 2 Foundations of organization development and transformation: the field approach - culture and group life as quasi two-person disputes, intervention theory and method inter-group problems in organizations organizational culture sociotechnical system principles and guidelines - past and present. Part 3 Fundamental interventions: methods for finding out what's going on operation KPE - developing a new organization planning procedures/managing interfaces/charting responsibility when power conflicts trigger team spirit strategies for improving headquarters-field relations the confrontation meeting collateral organization - a new change strategy survey-guided development - using human resources managment in organizational change. Part 4 Cutting edge change strategies: successful self-directed teams and planned change - a lot in common survey guided appreciative inquiry - a case study inventing the future - search strategies for whole systems improvement meeting the global competitive challenge -building systems that learn on a large scale centres of excellence - empowering people to manage change building a learning organization teaching smart people how to learn. Part 5 Implementation guidelines and issues: the experience and evolution of trust - implications for cooperation and teamwork creating readiness for organizational change defining a political model of organizations functional roles of group members choosing the depth of organizational intervention rules of thumb for change agents facilitating transformational change. Part 6 Examples and special situations: creating successful organization change the employee-customer-profit chain at Sears creating excellence out of crisis - organizational transformation at the Chicago Tribune organization development in the entrepreneurial firm are organizational development interventions appropriate in turnaround situations?. Part 7 Challenges and opportunities for the future: empowerment - the emperor's new clothes ethics and organizational change re-engineering the mature organization managing discontinuities - the emerging challenges seven practices of successful organizations from team building to community building the new agenda for organization development.

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