Part I: Perspectives on Organizational and Cultural Change 1. Introduction 2. Organizational Change 3. Organizational Culture and Change Part II: Change Work in Practice - A Close-Up Study 4. The Case - and How We Studied It 5. A Cultural Change Project I: Background, Objectives and Design 6. A Cultural Change Project II: Implementation, Reception and Outcomes Part III: Crucial Issues in Cultural Change Work 7. 'It Is Not So Damn Easy' - Lack of Consistency and Expressiveness in Cultural Change Work 8. Disconnected Work: Cultural Change Efforts Decoupled 9. Hyperculture Part IV: Getting into the Substance of Organizational Change Work 10. Working with Culture vs Culture Working on Change Workers 11. Working with Change 12. Lessons for Cultural Change Actors and Others
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