The Effects of Leadership Style to the Employees’ Performance of “Bank Kalsel” through Communication Satisfaction Mediation Variable, Organizational Commitment, and Organizational Citizenship Behavior (OCB)

Abstract

Various studies related to employees ' performance have been seriously focused by many researchers as these principles have direct influence in order to realize the objectives of the organizations. Some variables which have direct influences to the employees ’ performance are organizational commitment and organizational citizenship behavior (OCB). These two variables according to previous studies have inspiration which is controlled by communication satisfaction and leadership style. Using logical positivism approach, this study addresses particular questions as follows: 1. Does the leadership style significantly affect communication satisfaction? 2. Does the communication satisfaction significantly affect the organizational commitment of the employees? 3. Does the leadership Style significantly affect the organizational commitment? 4. Does the leadership Style significantly affect organizational citizenship Behavior (OCB)? 5. Does the leadership Style significantly affect the employees ’ performance? 6. Does the organizational commitment significantly affect the OCB? 7. Does the organizational commitment significantly affect the employees ’ performance; 8. Does the OCB significantly affect the employees ’ performance? This study was conducted at PT Bank Kalsel Banjarmasin (South Kalimantan) and seized the employees in their branches around South Kalimantan as the population of the study. There were 207 (two hundreds and seven) respondents who were selected by using proportionate stratified

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