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A virtual electronic call center solution for mass customization
8 references·6 citing·35 second hop
A virtual electronic call center solution for mass customization (2003)A virtual electronic call center solution…International Supply Chain Management (2008)International Supply Chain Ma…Electronic Commerce: An Introduction (2000)Electronic Commerce: An Intro…Mass customization: The new frontier in business competition (1999)Mass customization: The new f…From mass production to mass customization: The case of the National Industrial Bicycle Company of Japan (1996)From mass production to mass …The Integrated Supply Chain Management System (1993)The Integrated Supply Chain M…Mass customization: the new frontier in business competition (1993)Mass customization: the new f…Logistics: the strategic issues (1992)Logistics: the strategic issu…From mass marketing to mass customization (1989)From mass marketing to mass c…A Review of E-mass Customization as a Branding Strategy (2019)A Review of E-mass Customizat…Improving reliability and speed in service mass customization: a case study in Chinese restaurant (2005)Improving reliability and spe…Mass Customization (2002)Mass CustomizationBusiness models for coordinating next generation enterprises (2002)Business models for coordinat…MASS CUSTOMIZATION BASED E-BUSINESS STRATEGIES (2000)MASS CUSTOMIZATION BASED E-BU…Broker Models for Mass Customization Based Electronic Commerce (2000)Broker Models for Mass Custom…The Knowledge-Creating Company (1995)The Knowledge-Creating Company (1998)The Impact of Mass Customisation on Manufacturing Trade‐offs (2006)Insights and New Directions from Demand-Side Approaches to Technology Innovation, Entrepreneurship, and Strategic Management Research (2011)Linking strategic flexibility and operational efficiency: The mediating role of ambidextrous operational capabilities (2014)International Journal of Production Research (1962)The role of product architecture in the manufacturing firm (1995)Design Rules (2000)How multisensory perception promotes purchase intent in the context of clothing e-customisation (2022)The decision to customize and its effect on brand experience (2022)Unlocking the Potential of Mass Customization Through Industry 4.0: Mapping Research Streams and Future Directions (2025)A Behavioral Theory of the Firm (1964)The Economic Institutions of Capitalism (1986)Management International Review (2004)Shared-Service-Center – The First and the Next Generation (2008)A network approach to operate agile manufacturing systems (2001)Development of software selection criteria for supply chain solutions (2003)Improving supply-chain collaboration by linking intelligent agents to CPFR (2005)Remanufacturing for the automotive aftermarket-strategic factors: literature review and future research needs (2009)A control engineering approach to the assessment of supply chain resilience (2012)Opportunities and challenges in sustainable supply chain: An operations research perspective (2017)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Technology Infusion in Service Encounters (2000)Creating customer loyalty through service customization (2012)Handbook of Neoliberalism (2016)Treating Unobserved Heterogeneity in PLS-SEM: A Multi-method Approach (2017)Mobile Payment Procedures: Scope and Characteristics (2003)Rank B2C e-commerce websites in e-alliance based on AHP and fuzzy TOPSIS (2010)Why Trade Agreements are not Setting Information Free: The Lost History and Reinvigorated Debate over Cross-Border Data Flows, Human Rights, and National Security (2015)Information enrichment: designing the supply chain for competitive advantage (1997)Purchasing's Role in Environmental Management: Cross‐Functional Development of Grounded Theory (2001)Tourism supply chain management: A new research agenda (2009)A Names-and-Faces Approach to Stakeholder Management (2005)China as a Final Market: The Gabon Timber and Thai Cassava Value Chains (2011)Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience (2018)
this work references cited by second hop

References

  • 1999Mass customization: The new frontier in business competition2,322 cited
  • 2008International Supply Chain Management324 cited
  • 1989From mass marketing to mass customization304 cited
  • 1993Mass customization: the new frontier in business competition239 cited
  • 1992Logistics: the strategic issues199 cited
  • 1996From mass production to mass customization: The case of the National Industrial Bicycle Company of Japan166 cited
  • 1993The Integrated Supply Chain Management System151 cited
  • 2000Electronic Commerce: An Introduction29 cited

Cited by

  • 2019A Review of E-mass Customization as a Branding Strategy16 cited
  • 2002Mass Customization15 cited
  • 2002Business models for coordinating next generation enterprises14 cited
  • 2000MASS CUSTOMIZATION BASED E-BUSINESS STRATEGIES10 cited
  • 2000Broker Models for Mass Customization Based Electronic Commerce8 cited
  • 2005Improving reliability and speed in service mass customization: a case study in Chinese restaurant5 cited

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