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Process mining in case handling systems

16 references·2 citing·29 second hop

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References

2003Workflow Patterns2,613 cited
2004Workflow mining: discovering process models from event logs2,206 cited
2003Workflow mining: A survey of issues and approaches1,052 cited
1998Adeptflex—Supporting Dynamic Changes of Workflows Without Losing Control887 cited
1998Discovering models of software processes from event-based data870 cited
1998Mining process models from workflow logs799 cited
2004Case handling: a new paradigm for business process support770 cited
2004Correctness criteria for dynamic changes in workflow systems––a survey421 cited
2004Mining Social Networks: Uncovering Interaction Patterns in Business Processes254 cited
2000Dealing with workflow change: identification of issues and solutions247 cited
2003Product-Based Workflow Design176 cited
2005Formal foundation and conceptual design of dynamic adaptations in a workflow management system171 cited
2004Multi-phase Process Mining: Building Instance Graphs148 cited
2000Improving Flexibility of workflow Management Systems97 cited
2000A Workflow Change is a Workflow82 cited
1999

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On the automatic generation of workflow processes based on product structures

80 cited

Cited by

2011Delta Analysis: A Hybrid Quantitative Approach for Measuring Discrepancies between Business Process Models8 cited
2009A Hybrid Approach to Process Mining: Finding Immediate Successors of a Process by Using From-To Chart8 cited