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What is management? - Why managers? Management: its roots and its emergence Management: a look backward and a look forward The dimensions of management The challenges of management What is a manager? - Managers and their work Management by objectives and self-control From middle management to knowledge organization Staffing for excellence What is a business? - What is a business Business realities Managing a business: the Sears story The power and purpose of objectives The delusion of profits Managing capital productivity Managing the public service institution Organizing and managing for performance - The innovative organization The templates for today's organizations The building blocks of organizations ...And how they join together The multinational corporation How can managers use the strengths of people? - Is personnel management bankrupt? WHat we know about work, working, and worker Worker and Working: theories and reality How to be an employee Managing the knowledge worker What the computer will be telling you What the computer will be telling you Management in society and culture - Management and the quality of life Social impacts and social problems The limits of social responsibility The ethics of responsibility Multinationals and developing countries: myths and realities Definitions of key terms Index.
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