Article2009

The role of top management team's information technology (IT) infrastructure view on new product development

32 citations0/0 files storedEuropean Journal of Innovation Management

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Information Technology Governance and Strategy Innovation and Knowledge Management Product Development and Customization

Abstract

Purpose The purpose of this paper it to investigate how sophistication of top management view on information technology (IT) infrastructure influences the firm's IT infrastructure capability and the effect of IT infrastructure capability on new product development (NPD) process outcomes such as cost, cycle time, and quality. Design/methodology/approach Drawing from research‐based and knowledge‐based theories, a conceptual model on how IT infrastructure influences NPD process efficiency is developed. Findings The paper demonstrates that sophistication of top management view on IT Infrastructure enhances NPD process through its effect on IT infrastructure capability. IT infrastructure capability enhances the NPD process efficiency by reducing the cycle time and cost of NPD projects and improving the NPD process quality. Practical implications It is useful for practitioners to know that by adopting an enabling IT infrastructure view, managers can create IT infrastructure capabilities that could improve their NPD processes significantly. Research limitations/implications Future research should conduct empirical analysis of this paper's propositions and could examine what moderates the relationship between the sophistication of the top management's view on the firm's IT infrastructure and IT infrastructure capability. Scholars could also include firm performance as the final outcome of the influence of IT infrastructure view when testing the proposed model empirically. Originality/value Recent research pointed out that IT enabled the development of efficient new processes. This paper extends this argument by conceptually investigating how IT infrastructure enhances NPD process of a firm.

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1984A resource‐based view of the firm 1996Toward a knowledge‐based theory of the firm 1995The Theory of the Growth of the Firm 1993The cornerstones of competitive advantage: A resource‐based view 1984Upper Echelons: The Organization as a Reflection of Its Top Managers 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications

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2014Information Technology Tools in New Product Development: The Impact of Complementary Resources*,†2018Exploring the digital innovation process 2021The role of alliance management, big data analytics and information visibility on new-product development capability 2021The impact of IT infrastructure capability on NPD performance: The roles of market knowledge and innovation process formality 2021Analyzing the importance of critical success factors for the adoption of advanced manufacturing technologies

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