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Part One: INTRODUCTION TO MANAGEMENT. 1. Managing in Turbulent Times. 2. The Evolution of Management Thinking. Part Two: THE ENVIRONMENT OF MANAGEMENT. 3. The Environment and Corporate Culture. 4. Managing in a Global Environment. 5. Ethics and Social Responsibility. 6. Managing Small Business Start Ups. Part Three: PLANNING. 7. Managerial Planning and Goal Setting. 8. Strategy Formulation and Implementation. 9. Managerial Decision Making, Organizational Planning and Goal Setting. Part Four: ORGANIZING. 10. Designing Adaptive Organizations. 11. Managing Change and Innovation. 12. Human Resource Management. 13. Meeting the Challenge of Diversity. Part Five: LEADING. 14. Dynamics of Behavior in Organizations. 15. Leadership. 16. Motivation. 17. Communication. 18. Teamwork. Part Six: CONTROLLING. 19. Managerial and Quality Control. 20. Information Technology and E-Business. 21. Operations and Service Management.
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