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Cited by

• 2012Sub‐Dimensions of the Four Factor Model of Cultural Intelligence: Expanding the Conceptualization and Measurement of Cultural Intelligence522 cited
• 2009Pragmatics and Non-Verbal Communication451 cited
• 2013Im/politeness, social practice and the participation order309 cited
• 2013Developing L2 Pragmatics303 cited
• 2015The Critical Incident Technique234 cited
• 2014Saying ‘sorry’: Corporate apologies posted on Twitter200 cited
• 2011Conceptualising ‘the relational’ in pragmatics: Insights from metapragmatic emotion and (im)politeness comments197 cited
• 2019Reaping the benefits of cultural diversity: Classroom cultural diversity climate and students’ intercultural competence150 cited
• 2016‘British is professional, American is urban’: attitudes towards English reference accents in Spain148 cited
• 2012Intersubjectivity and intersubjectification147 cited
• 2011Politeness motivated by the ‘heart’ and ‘binary rationality’ in Thai culture116 cited
• 2015Cultural intelligence (CQ) in virtual, cross-cultural interactions: Generalizability of measure and links to personality dimensions and task performance105 cited
• 2010Cross-cultural and situational variation in requesting behaviour: Perceptions of social situations and strategic usage of request patterns104 cited