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Selection of appropriate electronic banking channel alternative
16 references·7 citing·44 second hop
Selection of appropriate electronic banking channel alternative (2015)Selection of appropriate electronic banki…Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Factors influencing the adopt…An investigation into the acceptance of online banking in Saudi Arabia (2008)An investigation into the acc…Self‐service technology adoption: comparing three technologies (2005)Self‐service technology adopt…The use of a decomposed theory of planned behavior to study Internet banking in Taiwan (2004)The use of a decomposed theor…The diffusion of Internet banking among Singapore consumers (2003)The diffusion of Internet ban…A model of trust in online relationship banking (2003)A model of trust in online re…Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Effect of trust on customer acceptance of Internet banking (2002)Effect of trust on customer a…Exploring the factors associated with Web site success in the context of electronic commerce (2000)Exploring the factors associa…Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Adoption of Internet banking …Highlights and critical points in the theory and application of the Analytic Hierarchy Process (1994)Highlights and critical point…An Exposition of the AHP in Reply to the Paper “Remarks on the Analytic Hierarchy Process” (1990)An Exposition of the AHP in R…The Analytic Hierarchy Process (1985)The Analytic Hierarchy ProcessA Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Optimization by the Analytic Hierarchy Process (1979)Optimization by the Analytic …A scaling method for priorities in hierarchical structures (1977)A scaling method for prioriti…What drives or discourages fraud-safe behavior in digital transactions? a BRT perspective (2025)What drives or discourages fr…Unraveling the dynamics of digital financial services adoption and digital divide: A systematic literature review and future research agenda (2025)Unraveling the dynamics of di…Verification Techniques in FinTech Compared from User Perspectives (2022)Verification Techniques in Fi…Relating mindfulness to financial well-being through materialism: evidence from India (2021)Relating mindfulness to finan…Customer’s Intention to Adopt Mobile Banking Services: The Moderating Influence of Demographic Factors (2018)Customer’s Intention to Adopt…Exploring the antecedents of loyalty in the context of multi-channel banking (2017)Exploring the antecedents of …Research on financial services innovations (2016)Research on financial service…Self-efficacy: Toward a unifying theory of behavioral change. (1977)The theory of planned behavior (1991)Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2017)Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model (2018)Diffusion of Innovations 1 (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Principles and Practice of Structural Equation Modeling (1998)Does the technology acceptance model predict actual use? A systematic literature review (2009)Trust in AI and Its Role in the Acceptance of AI Technologies (2022)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The Behavioral Consequences of Service Quality (1996)Enticing online consumers: an extended technology acceptance perspective (2002)Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model (2004)Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Contemporary Developments in Mathematical Psychology (1976)How to make a decision: The analytic hierarchy process (1990)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)Best-worst multi-criteria decision-making method (2014)A Logit Model of Brand Choice Calibrated on Scanner Data (1983)Impact of Sales Promotions on When, What, and How Much to Buy (1988)Adoption of internet banking: An empirical study in Hong Kong (2006)Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model (2012)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model (2004)The impact of Web quality and playfulness on user acceptance of online retailing (2007)Impact of Technostress on End-User Satisfaction and Performance (2010)The outranking approach and the foundations of electre methods (1991)Tentative guidelines to help choosing an appropriate MCDA method (1998)STATE OF ART SURVEYS OF OVERVIEWS ON MCDM/MADM METHODS (2014)Why people use social networking sites: An empirical study integrating network externalities and motivation theory (2011)Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application (2013)The analytic hierarchy process—what it is and how it is used (1987)Applications of the extent analysis method on fuzzy AHP (1996)Analytic hierarchy process: An overview of applications (2004)
this work references cited by second hop

References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1985The Analytic Hierarchy Process15,357 cited
  • 1977A scaling method for priorities in hierarchical structures10,389 cited
  • 1979Optimization by the Analytic Hierarchy Process4,520 cited
  • 2008Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit2,037 cited
  • 2000Exploring the factors associated with Web site success in the context of electronic commerce1,523 cited
  • 1999Adoption of Internet banking by Australian consumers: an empirical investigation1,140 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 2004The use of a decomposed theory of planned behavior to study Internet banking in Taiwan922 cited
  • 2002Effect of trust on customer acceptance of Internet banking901 cited
  • 1990An Exposition of the AHP in Reply to the Paper “Remarks on the Analytic Hierarchy Process”857 cited
  • 2005Self‐service technology adoption: comparing three technologies750 cited
  • 1994Highlights and critical points in the theory and application of the Analytic Hierarchy Process737 cited
  • 2003The diffusion of Internet banking among Singapore consumers702 cited

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  • 2003A model of trust in online relationship banking691 cited
  • 2008An investigation into the acceptance of online banking in Saudi Arabia638 cited
  • Cited by

    • 2017Exploring the antecedents of loyalty in the context of multi-channel banking86 cited
    • 2016Research on financial services innovations39 cited
    • 2021Relating mindfulness to financial well-being through materialism: evidence from India31 cited
    • 2018Customer’s Intention to Adopt Mobile Banking Services: The Moderating Influence of Demographic Factors17 cited
    • 2022Verification Techniques in FinTech Compared from User Perspectives13 cited
    • 2025Unraveling the dynamics of digital financial services adoption and digital divide: A systematic literature review and future research agenda9 cited
    • 2025What drives or discourages fraud-safe behavior in digital transactions? a BRT perspective9 cited