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Adoption of quality management practices
16 references·4 citing·36 second hop
Adoption of quality management practices (2014)Adoption of quality management practicesThe relationship between total quality management practices and their effects on firm performance (2003)The relationship between tota…The relationship between total quality management practices and operational performance (1999)The relationship between tota…Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards (1997)Does Implementing an Effectiv…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The Impact of Quality Managem…Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)Customer Satisfaction, Market…Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness (1991)Business process improvement …Determinants of Financial Performance: A Meta-Analysis (1990)Determinants of Financial Per…Marketing's Role in the Implementation of Business Strategies: A Critical Review and Conceptual Framework (1987)Marketing's Role in the Imple…Product Quality, Cost Position and Business Performance: A Test of Some Key Hypotheses (1983)Product Quality, Cost Positio…Out of the Crisis (1982)Out of the CrisisQuality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Total quality control (1961)Total quality controlThe role of organisational culture in total quality management adoption and cost of quality (2021)The role of organisational cu…Quality intervention, supplier performance and buyer–supplier relationships: evidence from the garment industry (2021)Quality intervention, supplie…Quality cost management in the SMEs of Poland (2020)Quality cost management in th…Quality management as a determinant factor of productivity (2019)Quality management as a deter…Coefficient Alpha and the Internal Structure of Tests (1951)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Quality, satisfaction and behavioral intentions (2000)An Instrument for Measuring the Critical Factors of Quality Management (1989)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Relationships between operational practices and performance among early adopters of green supply chain management practices in Chinese manufacturing enterprises (2004)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables (1989)Contingency research in operations management practices (2008)Stakeholder pressure and the adoption of environmental practices: The mediating effect of training (2009)How Information Management Capability Influences Firm Performance1 (2011)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Firm resources and sustained competitive advantage (2004)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Reexamination of the Determinants of Consumer Satisfaction (1996)The value concept and relationship marketing (1996)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Conducting case study research in operations management (1993)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Foundations of Corporate Success (1995)Optimal Lot Sizing, Process Quality Improvement and Setup Cost Reduction (1986)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Performance measurement system design (1995)
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References

  • 1982Out of the Crisis7,278 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited
  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings from Sweden2,306 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 2003The relationship between total quality management practices and their effects on firm performance1,895 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1961Total quality control1,547 cited
  • 1999The relationship between total quality management practices and operational performance1,532 cited
  • 1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
  • 1990Determinants of Financial Performance: A Meta-Analysis1,171 cited
  • 1983Product Quality, Cost Position and Business Performance: A Test of Some Key Hypotheses911 cited
  • 1987Marketing's Role in the Implementation of Business Strategies: A Critical Review and Conceptual Framework874 cited
  • 1997

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Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards
842 cited
  • 1991Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness780 cited
  • Cited by

    • 2020Quality cost management in the SMEs of Poland37 cited
    • 2019Quality management as a determinant factor of productivity26 cited
    • 2021The role of organisational culture in total quality management adoption and cost of quality20 cited
    • 2021Quality intervention, supplier performance and buyer–supplier relationships: evidence from the garment industry18 cited