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The ethical and policy implications of profiling ‘vulnerable’ customers
16 references·0 citing·53 second hop
The ethical and policy implications of profiling ‘vulnerable’ customers (2010)The ethical and policy implications of pr…The First-World Debt Crisis of 2007-2010 in Global Perspective (2008)The First-World Debt Crisis o…Does Ethics Have a Chance in a World of Consumers? 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References

  • 1996The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study1,862 cited
  • 2003The Economic Effects of Technological Progress: Evidence from the Banking Industry715 cited
  • 1999Artificial neural networks in bankruptcy prediction: General framework and cross-validation analysis677 cited
  • 2002Credit scoring using the hybrid neural discriminant technique355 cited
  • 2008Does Ethics Have a Chance in a World of Consumers?310 cited
  • 2003Evaluating consumer loans using neural networks280 cited
  • 2000An exposition of consumer behaviour in the financial services industry268 cited
  • 2004An integrated data mining and behavioral scoring model for analyzing bank customers234 cited
  • 2002All That Glitters is Not Gold: Digging Beneath the Surface of Data Mining125 cited
  • 2002Marketing knowledge and the value of segmentation106 cited
  • 2001Consumer involvement in financial services: an empirical test of two measures91 cited
  • 2008The First-World Debt Crisis of 2007-2010 in Global Perspective53 cited
  • 2003Exploiting response models—optimizing cross-sell and up-sell opportunities in banking45 cited
  • 2002Exploiting response models39 cited
  • 2007A REVIEW OF BUSINESS INTELLIGENCE APPROACHES TO KEY BUSINESS FACTORS IN BANKING

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33 cited
  • 2008A two-stage dynamic credit scoring model, based on customers’ profile and time horizon26 cited
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