The Client: Who Is Your Coachee and Why Does It Matter?

Abstract

This chapter focuses on understanding the client, also termed “ the coachee,” the person who is being coached in the leadership coaching process. Coaching is “a one-on-one development process formally contracted between a coach and a management level client to help achieve goals related to professional development and/or business performance". This chapter considers the following key issues: (1) the “traditional” population of coachees, the “new” evolving populations of coachees, and the implications that the shift in demographics has for coaching; (2) the importance of viewing the coachee first and foremost as an individual , taking into account each person’s uniqueness with respect to generation, gender, culture of origin, life stage, goals, and level in the organization; and (3) the challenges facing new populations of clients and the implications of these challenges for coaching. Controlled Vocabulary Terms Leadership coaching; professional development

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