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Reality is merely an illusion, albeit a persistent one: introduction to the performance measurement symposium

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References

1964A Behavioral Theory of the Firm3,009 cited
2008The Dynamics of Performance Management: Constructing Information and Reform843 cited
2009Time, Policy, Management: Governing with the Past229 cited
2005The Atkinson Review: Final Report: Measurement of Government Output and Productivity for the National Accounts211 cited
2008Performance Information in the Public Sector142 cited
2008Publishing Performance Information: An Illusion of Control?50 cited

Cited by

2015Public Infrastructure Services in the European Union: Challenges for Territorial Cohesion61 cited
2015Performance Appraisal and Its Use for Individual and Organisational Improvement in the Civil Service of Ghana: The Case of Much Ado about Nothing?21 cited
2017Vulnerable consumers and satisfaction with public services: does country matter?16 cited
2013Performance contracting as a performance management tool in the public sector in Kenya10 cited
2012Regulatory reform for services of general interest and trends in citizen satisfaction.10 cited
2010Les démarches pour mesurer la performance des administrations européennes locales: une analyse comparative des expériences de réforme en Grande-Bretagne, en France, en Suède et en Allemagne6 cited

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