Articlegreen2008

Reality is merely an illusion, albeit a persistent one: introduction to the performance measurement symposium

23 citations0/0 files storedInternational Review of Administrative Sciences

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Public Policy and Administration Research Public Administration in Developing Nations Public Administration and Political Analysis

Abstract

The articles in this special issue were presented in the Permanent Study Group on Public Sector Performance of the European Group of Public Administration (EGPA), convened at the Instituto Nacional de Administracion Publica in Madrid (2007). The Study Group focuses on various aspects of public sector performance. Public sector performance topics in the past have included trust and satisfaction indicators, performance measurement and management and the use of performance information.This is the introduction to the symposium.

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References

1964A Behavioral Theory of the Firm 2008The Dynamics of Performance Management: Constructing Information and Reform 2009Time, Policy, Management: Governing with the Past 2005The Atkinson Review: Final Report: Measurement of Government Output and Productivity for the National Accounts 2008Performance Information in the Public Sector 2008Publishing Performance Information: An Illusion of Control?

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2015Public Infrastructure Services in the European Union: Challenges for Territorial Cohesion 2015Performance Appraisal and Its Use for Individual and Organisational Improvement in the Civil Service of Ghana: The Case of Much Ado about Nothing?2017Vulnerable consumers and satisfaction with public services: does country matter?2013Performance contracting as a performance management tool in the public sector in Kenya 2012Regulatory reform for services of general interest and trends in citizen satisfaction.2010Les démarches pour mesurer la performance des administrations européennes locales: une analyse comparative des expériences de réforme en Grande-Bretagne, en France, en Suède et en Allemagne

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