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Part One: FOUNDATIONS OF COMMUNICATION. 1. Introducing Communication. 2. A Model of Communication Competence. 3. Perception and Culture. 4. Language. 5. Nonverbal Communication. 6. Listening. Part Two: INTERPERSONAL COMMUNICATION. 7. Interpersonal Competence: Building Knowledge. 8. Interpersonal Competence: Developing Skills. Part Three: SMALL GROUP COMMUNICATION. 9. Decision Making: Building Knowledge. 10. Participating In and Leading Groups: Developing Skills. Part Four: PUBLIC SPEAKING. 11. Speech Preparation: Building Knowledge. 12. Speech Presentation: Developing Skills. 13. Speaking to Inform. 14. Speaking to Persuade. Part Five: COMMUNICATION COMPETENCE IN A MEDIATED WORLD. 15. Computer-Mediated Communication 16. Mass Communication and Media. Appendix: Interviewing. Glossary. References. Index.
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