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Ethical Behavior in Retail Settings: Is There a Generation Gap?

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References

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1985The Emergence of Norms in Competitive Decision-Making Groups

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573 cited

Cited by

2007Why People Don’t Take their Concerns about Fair Trade to the Supermarket: The Role of Neutralisation361 cited
2022Generations in Family Business: A Multifield Review and Future Research Agenda89 cited
2010Deviant customer behaviour: A study of techniques of neutralisation87 cited
2003The relationship between anomie and unethical retail disposition77 cited
2022The Importance of Sustainability Aspects When Purchasing Online: Comparing Generation X and Generation Z74 cited
2011You do the service but they take the order68 cited
2016Development and validation of an instrument to measure online retailing ethics60 cited
2010Double Standards: The Role of Techniques of Neutralization49 cited
2006Ethically Concerned, Yet Unethically Behaved”: Towards an Updated Understanding of Consumer’S (Un)Ethical Decision Making49 cited
2013How Do Unethical Salespeople Sleep at Night? The Role of Neutralizations in the Justification of Unethical Sales Intentions42 cited
2007Determinants of consumer willingness to purchase non-deceptive counterfeit products40 cited
2001Consumers' Punishment and Rewarding Process via Purchasing Behavior39 cited
2007The Impact of Social Darwinism Perception, Status Anxiety, Perceived Trust of People, and Cultural Orientation on Consumer Ethical Beliefs35 cited
2018Normalization of Questionable Behavior: An Ethical Root of the Financial Crisis in Iceland31 cited
2003Associations between demographics and perceptions of unethical consumer behaviour31 cited
2018Unethical sales behavior neutralization: the impact of salesperson role variables and moderating effects of role relationship orientation26 cited