Article1992

Understanding the CEO/CIO Relationship1

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Information Technology Governance and Strategy Information Systems Education and Curriculum Development Information Systems Theories and Implementation

Abstract

The need for top management involvement in the exploitation of information technology (IT) is a recurring theme of information management. Previous research has suggested that this involvement is linked, with a two-way relationship between CEO and CIO. This paper reports on an exploratory research study that set out to identify the determinants of a successful two-way relationship. CEOs and CIOs were interviewed in-depth in 14 large organizations based in the United Kingdom. This paper describes an explanatory framework that links the quality of the CEO/CIO relationship to identified attributes of each of the parties, and of their host organization. Successful relationships seem to be linked to a shared vision of the role of IT as an agent of transformation. The CIOs in these successful relationships may have extensive IT backgrounds, but they are accepted into the top management team and are seen to contribute beyond their functional responsibilities.

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References

1993Shaping the Future: Business Design Through Information Technology.1984Key Information Systems Issues for the 1980’s 1992Corporate Information Systems Management: Text and Cases

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