Social Work Practice: A Generalist Approach

Abstract

Table of Contents Part One: Perspectives on Social Work Practice Chapter 1 Social Work as a Response to Concern/Need From Concern to Need Need Common Human Needs Human Development Perspective Ecological Perspective Strengths Approach Professions as a Response to Need Development of Social Work Knowledge Social Functioning Chapter 2 Social Work as a Creative Blending of Knowledge, Values, and Skills Knowledge Values Skills Creative Blending of Knowledge, Values, and Skills Using Knowledge, Values, and Skills Intervention into Human Transactions The Phases of the Change Process Chapter 3 Diversity Competent Practice Becoming Diversity Competent Gender Competence Diversity Competence with People Who Are Gay Or Lesbian A Schema for Studying Diverse Ethnic Groups Diversity Competence with People Who Are African American Diversity Competence with People Who Are Hispanic/Latino Diversity Competence with People Who Are Native American Part Two The Interactional Process and the Ecosystem Chapter 4 The Worker Knowledge of Self The Person as a Feeling, Thinking, Acting System Lifestyle and Philosophy of Life Moral Code and Value System Family and Cultural Roots Life Experiences Personal Needs Personal Functioning The Helping Person Characteristics of a Helping Person Responsibility and Authority Helping Skills Ethical Decision Making Accountability Records Effect of Privacy and Open-Access Laws Use of Computers Chapter 5 The Client Becoming a Client Understanding the Individual Client Vital Roles Human Diversity Motivation, Capacity, and Opportunity Stress and Crisis Determination Strengths and Uniqueness of Clients Chapter 6 Environment Person in Environment as an Ecosystem The Community as a Social System Understanding the Agency Transactions between Person and Ecosystem Working in a Bureaucracy Chapter 7 Interaction and Engagement Engagement and Formation of a One-to-One Action System Relationship The Helping Relationship Special Influences on the Helping Relationship Communication The Interview: An Interactional Tool Preparing for an Interview The Stages of an Interview Skills Used by the Worker during the Interview Part Three: The Social Work Process Chapter 8 Assessment The Assessment Process Selection of the Client System Important Elements of the Assessment Phase Judgment Stages in the Assessment Phase Identify the Need or Concern Identify the Nature of the Need or Concern Identify Potential Strengths and Resources in the Ecosystem Select and Collect Information Analyze the Available Information Transactional Assessment The Dual Perspective Mapping Social Support Network Analysis Chapter 9 Planning Empirically Base Practice A Model for Good Practices in Generalist Social Work Practice Components of a Plan Goals and Objectives Units of Attention Strategy Factors Affecting a Plan of Action The Community The Agency The Social Issue The Worker The Client Diversity and Populations at Risk Strengths and Challenges of the Systems Involved The Planning Process Agreement between Worker and Client Chapter 10 Direct Practice Actions Action to Enable Clients to Use Available Resources The Service Delivery System Referral Broker and Advocate Roles Action to Empower and Enable Clients Action in Response to Crisis Recognizing Crisis Responding to Crisis Action That Is Supportive Use of Activity as an Interventive Strategy Actions Utilizing Other Theories and Models Brief and Solution Focused Models Person Centered Theory Task Centered Models Narrative Approaches Afrocentric Approach Feminist Practice Practice with People Who Are Gay Or Lesbian Chapter 11 Indirect Practice Actions Action as Mediation Influence Environmental Change Coordination of Services Case Management Actions to Change Organizations Actions to Change the Community Chapter 12 Evaluation and Termination Kinds of Evaluation Single-System Design and Research Techniques in Evaluation Evaluation during Phases of the Change Process Kinds of Termination Planned Termination with Individuals Components of Termination Disengagement Stabilization of Change Evaluation Part Four: Multiperson Systems and Good Practices in Generalist Practice Chapter 13 Generalist Practice with Families The Family as a Multiperson Client System Variations in Family Form The Change Process with Families Assessment with Families The Planning Phase with Families Direct and Indirect Practice Actions with Families Evaluation and Termination with Families Chapter 14 Generalist Practice with Groups Group Purpose Assessment with Small Groups Assessing the Small Group as a Social System Planning with Small Groups Planning for a New Group Planning for Group Sessions Planning within Group Sessions Direct Practice Actions with Small Groups Actions to Facilitate Group Formation Actions to Facilitate Discussion Leadership Actions to Resolve Conflict Actions to Enhance Group Interaction Actions to Facilitate Group Development Actions to Structure Group Activities Evaluation and Termination with Small Groups Self-Help Groups Chapter 15 Generalist Practice with Organizations and Communities Macropractice and Social Justice Needs Assessment Program Planning and Resource Development Changing Organizations from Within The Social Worker as a Group Member Issues in Group Participation Use of the Team Leadership Social Work Tasks Involvement of Influentials Networking Cause Advocacy Community Organization Chapter 16 Models and Good Practices in Generalist Social Work Practice Models of Social Work Practice Behavior Therapy (Sociobehavioral) Case Management Cognitive (Rational, Reality Theory) Communication (Communicative-Interactive) Crisis Intervention Developmental Ecological (Life Model) Feminist Practice Gestalt Therapy Integrative Locality Development Mediating Problem Solving Social Action Social Planning Strengths Perspective Task Good Practices in Generalist Social Work Good Practice in Aging Services Good Practice in Chemical Dependence Services Good Practice in Child Welfare Good Practice in Domestic Violence Services Good Practice in Health Care Settings Good Practice in Mental Health Good Practice in Youth and Delinquency Services Appendix: Chapter Notes Glossary

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