Are They Practicing What We Are Preaching? An Investigation of Crisis Communication Strategies in the Media Coverage of Chemical Accidents

Sherry Jean Holladay

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Public Relations and Crisis Communication Media Studies and Communication Risk Perception and Management

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This chapter contains sections titled: Post-Crisis Communication Recommendations Contents of Crisis Communication Study 1 Study 2 General Discussion References

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1993Framing: Toward Clarification of a Fractured Paradigm 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory 1999Ongoing Crisis Communication: Planning, Managing, and Responding 2002Helping Crisis Managers Protect Reputational Assets 1995Choosing the Right Words 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication 2003Agenda-setting Effects of Business News on the Public's Images and Opinions about Major Corporations 2006Unpacking the halo effect: reputation and crisis management

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2008Information subsidies and agenda-building during the Israel–Lebanon crisis 2019Crisis communication in the rhetorical arena 2012Clearing the Air: Journalists and Emergency Managers Discuss Disaster Response 2017The 2013 Boston marathon bombing: Publics’ emotions, coping, and organizational engagement 2014Auto recall crisis, framing, and ethical response: Toyota's missteps

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