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Cited by

• 2013Street-Level Bureaucracy and E-Government393 cited
• 2018Street-Level Management: A Clientele-Agent Perspective on Implementation138 cited
• 2016Digitalization, Street‐Level Bureaucracy and Welfare Users' Experiences137 cited
• 2016The Strategic Action Field Framework for Policy Implementation Research134 cited
• 2017Crimmigration checks in the internal border areas of the EU: Finding the discretion that matters132 cited
• 2013Dimensions of Discretion: Specifying the Object of Street-Level Bureaucracy Research127 cited
• 2016How Culture Affects Street-Level Bureaucrats’ Bending the Rules in the Context of Informal Payments for Health Care: The Israeli Case127 cited
• 2012A Closer Look at Contract Accountability: Exploring the Determinants of Sanctions for Unsatisfactory Contract Performance110 cited
• 2019How street‐level bureaucrats become policy entrepreneurs: The case of urban renewal109 cited
• 2015Predicting Procedural Justice in Police–Citizen Encounters107 cited
• 2021Street‐level bureaucrats and policy entrepreneurship: When implementers challenge policy design87 cited
• 2018Reinforcing public responsibility? Influences and practices in street‐level bureaucrats' engagement in policy design77 cited
• 2014Construction of Justice at the Street Level75 cited