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Cited by

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• 2016Measuring the Importance of Library User Education: A Comparative Study Between Fudan University and the National Taiwan Normal University27 cited
• 2019Transforming the University Library One Step at a Time: A Ten Year LibQUAL + Review20 cited
• 2024Assessing information, media and data literacy in academic libraries: Approaches and challenges in the research literature on the topic18 cited
• 2010Course-Integrated Learning Outcomes for Library Database Searching: Three Assessment Points on the Path of Evidence18 cited
• 2017Shhh! No talking about retention in the library!16 cited
• 2013Rethinking library instruction:14 cited
• 2009Student Perceptions and Expectations of Library Services Quality and User Satisfaction at Walters State Community College.11 cited
• 2020University Students’ Changing Library Needs and Use: A Comparison of 2016 and 2018 Student Surveys10 cited
• 2017The impact of new information services on teaching, learning and research at the University of Zululand Library