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Human Communication Theory and Research
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  • 2009Deference, Dissent, and Dispute Resolution: An Experimental Intervention Using Mass Media to Change Norms and Behavior in Rwanda342 cited
  • 2010e-Ana and e-Mia: A Content Analysis of Pro–Eating Disorder Web Sites246 cited
  • 2019Towards an Ethical and Trustworthy Social Commerce Community for Brand Value Co-creation: A trust-Commitment Perspective175 cited
  • 2007What Makes Qualitative Research Qualitative?144 cited
  • 2018A content analysis of an online pro-eating disorder community on Reddit138 cited
  • 2015Discursive strategies and radical technological change: Multilevel discourse analysis of the early computer (1947–1958)91 cited
  • 2015Reading Lasswell's Model of Communication Backward: Three Scholarly Misconceptions88 cited
  • 1995In defense of queer nation: Fromidentity politicsto apolitics of difference64 cited
  • 2011A holistic approach to stakeholder management: A rhetorical foundation61 cited
  • 2018Curbing shopping cart abandonment in C2C markets — an uncertainty reduction approach56 cited
  • 1997Effects of news exemplification extended: Considerations of controversiality and perceived future opinion50 cited
  • 2015University use of social media and the crisis lifecycle: Organizational messages, first information responders’ reactions, reframed messages and dissemination patterns40 cited
  • 2006A trust framework model for situational contexts

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38 cited
  • 2005Interpersonal Communication Tactics and Procedural Justice for Uncertainty Management of Japanese Workers28 cited
  • 2013THE COMMUNICATION MEMBRANES25 cited
  • 2020Overt Yet Covert: The Paradox of the Positive Flaw in Public Relations Practice21 cited