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Not the Inevitable Bleak House? The Positive Experiences of Workers and Managers in Retail Employment in Sweden
16 references·0 citing·42 second hop
Not the Inevitable Bleak House? The Positive Experiences of Workers and Managers in Retail Employment in Sweden (2011)Not the Inevitable Bleak House? The Posit…The Global Competitiveness Report 2009–2010 (2009)The Global Competitiveness Re…Employee experience of aesthetic labour in retail and hospitality (2007)Employee experience of aesthe…The importance of attitude and appearance in the service encounter in retail and hospitality (2005)The importance of attitude an…The Working Life: The Promise and Betrayal of Modern Work (2000)The Working Life: The Promise…The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value (1999)The Service Profit Chain: How…Perceived organizational support: Inferior versus superior performance by wary employees. (1999)Perceived organizational supp…Divergent Capitalisms: The Social Structuring and Change of Business Systems (1999)Divergent Capitalisms: The So…Divergent Capitalisms (1999)Divergent CapitalismsMultidimensionality of leader-member exchange: An empirical assessment through scale development (1998)Multidimensionality of leader…Meta-Analytic review of leader-member exchange theory: Correlates and construct issues. (1997)Meta-Analytic review of leade…The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction (1996)The effects of perceived co-w…Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective (1995)Relationship-based approach t…The McDonaldization of Society (1994)The McDonaldization of SocietyReassessing Human Resource Management (1993)Reassessing Human Resource Ma…What is Skill? (1990)What is Skill?Moments of Truth (1987)Moments of TruthHandbook of Industrial and Organizational Psychology. (1977)The measurement of organizational commitment (1979)Leadership and Performance beyond Expectations (1987)Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Leadership: Current Theories, Research, and Future Directions (2008)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Flow: the psychology of optimal experience (1990)Toward a Further Understanding of the Relationships Between Perceptions of Support and Work Attitudes (2008)The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior (2011)Impact of Working Environment on Job Satisfaction (2015)The Social Psychology of Organizations. (1979)An Integrative Model Of Organizational Trust (1995)Social Exchange Theory: An Interdisciplinary Review (2005)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Servant Leadership: A Review and Synthesis (2010)A Meta-Analysis of Antecedents and Consequences of Leader-Member Exchange (2011)Servant Leadership: A systematic review and call for future research (2018)A Contribution to the Theory of Economic Growth (1956)On the mechanics of economic development (1988)The Competitive Advantage of Nations (1991)International entrepreneurship research in emerging economies: A critical review and research agenda (2011)The JCMS Annual Lecture: The Greek Sovereign Debt Crisis and EMU: A Failing State in a Skewed Regime* (2011)Ratings and Rankings: Voodoo or Science? (2012)Internal marketing and organizational behavior: A partnership in developing customer-conscious employees at every level (1990)The destination product and its impact on traveller perceptions (2000)Measuring student satisfaction at a UK university (2006)Outward foreign direct investment as escape response to home country institutional constraints (2007)Institutional change in varieties of capitalism (2008)Enlarging the Varieties of Capitalism: The Emergence of Dependent Market Economies in East Central Europe (2009)MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH. (2002)Workplace spirituality and employee work attitudes (2003)The Management of Organizational Justice (2007)Affirming authenticity (1999)An Introduction to the Sociology of Sports Mega-Events (2006)The truth about tourism (2006)Social Protection and the Formation of Skills: A Reinterpretation of the Welfare State (2001)Varieties of Capitalism (2015)
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References

  • 1995Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective7,286 cited
  • 1997Meta-Analytic review of leader-member exchange theory: Correlates and construct issues.3,001 cited
  • 1998Multidimensionality of leader-member exchange: An empirical assessment through scale development1,819 cited
  • 1999Divergent Capitalisms: The Social Structuring and Change of Business Systems1,680 cited
  • 1999Divergent Capitalisms1,667 cited
  • 1999The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value1,171 cited
  • 1996The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction877 cited
  • 2009The Global Competitiveness Report 2009–2010744 cited
  • 1994The McDonaldization of Society698 cited
  • 1987Moments of Truth614 cited
  • 1999Perceived organizational support: Inferior versus superior performance by wary employees.559 cited
  • 2007Employee experience of aesthetic labour in retail and hospitality376 cited
  • 1993Reassessing Human Resource Management344 cited
  • 2000The Working Life: The Promise and Betrayal of Modern Work339 cited

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  • 1990What is Skill?318 cited
  • 2005The importance of attitude and appearance in the service encounter in retail and hospitality311 cited
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