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A Framework for the Design of Service Systems · Study

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ChapterA Framework for the Design of Service Systems

Yao‐Hua Tan2011

Chapter2011

A Framework for the Design of Service Systems

Yao‐Hua Tan · Wout J. Hofman · Jaap Gordijn · Joris Hulstijn

14 citations·0/0 files stored·Service science: research and innovations in the service economy

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Service and Product Innovation Business Strategies and Innovation Innovative Approaches in Technology and Social Development

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References

1985Competitive advantage, creating and sustaining superior performance 1998Competitive advantage: creating and sustaining superior performance 2004Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model 2000Digital Capital: Harnessing the Power of Business Webs 2008“An International Journal …”2006Business process mining: An industrial application 1996Key Concepts for New Service Development 2014Internal Control: Integrated Framework

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2012Enabling Business Interoperability: A Service Co-Creation Viewpoint

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Year2011

Typechapter

Published2011-01-01

VenueService science: research and innovations in the service economy

ISSN-L1865-4924

Languageen

Citations14

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-1-4419-7904-9_4

openalex_workW1539708136

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