Supervision : concepts and skill building

Samuel C. Certo

49 citations0/0 files storedMcGraw-Hill/Irwin eBooks

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Leadership and Management in Organizations Employee Performance and Management Human Resource and Talent Management

Abstract

PART ONE: What is a Supervisor? Chapter 1: Modern Supervision: New Era Challenge PART TWO: Modern Supervision Challenges Chapter 2: Ensuring High Quality Chapter 3: Teamwork: Emphasizing Powerful Meetings Chapter 4: Meeting High Ethical Standards Chapter 5: Managing Diversity PART THREE: Functions of the Supervisor Chapter 6: Reaching Goals and Objectives Chapter 7: Organizing and Authority Chapter 8: The Supervisor as Leader Chapter 9: Solving and Decision Making PART FOUR: Skills of the Supervisor Chapter 10: Communication Chapter 11: Motivating Employees Chapter 12: Improving Productivity Chapter 13: Supervising Problem Employees Chapter 14: Managing Time and Stress Chapter 15: Managing Conflict and Change Appendix: Negotiation and Politics PART FIVE: Supervision and Human Resources Chapter 16: Selecting Employees Chapter 17: Providing Orientation and Training Chapter 18: Appraising Performance Chapter 19: The Impact of the Law

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