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Applying the Balanced Scorecard approach in teaching hospitals: a literature review and conceptual framework

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References

1992The balanced scorecard : measures that drive performance12,082 cited
1997The balanced scorecard: Translating strategy into action8,199 cited
2000The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment2,603 cited
2001The strategy-focused organization1,544 cited
2004Performance Measurement Myths in the Public Sector: A Research Note303 cited
2010Conceptual Foundations of the Balanced Scorecard301 cited
1999Effects of Admission to a Teaching Hospital on the Cost and Quality of Care for Medicare Beneficiaries289 cited
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2001The Meaning of Balanced Scorecards in the Health Care Organisation202 cited
2000Strategic Performance Management: Development of a Performance Measurement System at the Mayo Clinic138 cited
2007Lives in the balance: an analysis of the balanced scorecard (BSC) in healthcare organizations131 cited
2001Creating a balanced scorecard for a hospital system.124 cited
2005Procurement performance measurement system in the health care industry104 cited
2006

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Performance measurement systems: successes, failures and future – a review

85 cited

1995A Balanced Scorecard for Canadian Hospitals84 cited

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2019Incorporating the environmental dimension into the balanced scorecard32 cited
2018A proposed enterprise risk management model for health organizations31 cited
2017The use and design of the BSC in the health care sector: A systematic literature review for I taly, S pain, and P ortugal30 cited
2021Exploration on the gap of single- and double-loop learning of balanced scorecard and organizational performance in a health organization29 cited
2020Bureaucracy and the balanced scorecard in health care settings24 cited
2017Validating the balanced scorecard framework for nonprofit organisations: an empirical study involving Australasian healthcare20 cited
2016Operationalising performance measurement dimensions for the Australasian nonprofit healthcare sector19 cited