White-collar work : the non-manual labour process

Abstract

The new middle class and the labour process, Chris Smith and Hugh Willmott municipal microchips - the computerized labour process in the public service sector, Chris Baldry, et al autonomy and the medical profession - medical audit and management control, Mike Dent new technology and management in a non-market environment - a case study of office automation in Swedish hospitals, R.W.Coombs and O.Jonsson academics and their labour process, Henry Miller journalists and the labour process - white-collar production workers, David Murphy recruitment strategies and managerial control of technological staff, Diane Winstanley engineers and the labour process, Chris Smith selling oneself - subjectivity and the labour process in selling life insurance, David Knights and Glenn Morgan the divorce of productive and unproductive management, Peter Armstrong.

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