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Cited by

• 2002A Continuing Role For Academics: The Governance of UK Universities in the Post–Dearing Era121 cited
• 2002Managerialism and Accountability in Higher Education: the Gendered Nature of Restructuring and the Costs to Academic Service115 cited
• 2000Alienation, Class and Enclosure in UK Universities109 cited
• 2004Satisfaction and dimensions of control among call centre customer service representatives85 cited
• 1997On the commercialization of accountancy thesis: A review essay77 cited
• 2002The University in the New Corporate World67 cited
• 1998A bleak outlook: Academic staff perceptions of changes in core activities in Australian higher education, 1991–9665 cited
• 2000Scientific Management, Culture and Control: A First-Hand Account of Taylorism in Practice35 cited
• 2009Labor Process Theory as ‘Normal Science’31 cited
• 1990Management Control in Sales Forces: A Case Study from the Labour Process of Life Insurance29 cited
• 1993Responding to ‘Skill Shortages’: Recruitment and Retention In A High Technology Labour Market22 cited
• 1995To Retain Or Not to Retain? Multinational Firms and Technical Labour18 cited
• 1996Image and identity: performance appraisal in a trust hospital6 cited
• 2003