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ArticleFlow and Internet shopping behavior

Donnavieve N. Smith2002

Article2002

Flow and Internet shopping behavior

Donnavieve N. Smith · K. Sivakumar

206 citations·0/0 files stored·Journal of Business Research

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Flow Experience in Various Fields Technology Adoption and User Behaviour Consumer Retail Behavior Studies

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References

1990Flow: the psychology of optimal experience 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations 1975Beyond boredom and anxiety 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses 1982Self-Concept in Consumer Behavior: A Critical Review 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach 1999Building consumer trust online

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2005EFFECTS OF INTERACTIVITY IN A WEB SITE: The Moderating Effect of Need for Cognition 2011Flow Experience and Internet Shopping Behavior: Investigating the Moderating Effect of Consumer Characteristics 2017Examining the effect of flow experience on online purchase: A novel approach to the flow theory based on hedonic and utilitarian value 2016Evolving the online customer experience … is there a role for online customer support?2010Relational Consequences of Perceived Deception in Online Shopping: The Moderating Roles of Type of Product, Consumer’s Attitude Toward the Internet and Consumer’s Demographics

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Year2002

Typearticle

Published2002-10-30

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations206

Files0 public / 0

ShelfFlow Experience in Various Fields

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doi10.1016/s0148-2963(02)00330-2

openalex_workW1546520699

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2015Applying flow theory to booking experiences: An integrated model in an online service context

2010Examining the effects of website‐induced flow in professional sporting team websites

2010Shopping motives as antecedents of e-satisfaction and e-loyalty