Corporate Headquarters: an International Analysis of Their Roles and Staffing

Abstract

Contents 1. Corporate headquarters staff: the international scene 1.1The international research programme 1.2An outline of this guide 2. The concept of corporate headquarters 2.1 Theories of corporate headquarters 2.2 Three roles of corporate headquarters 2.3 Corporate strategy 2. The structure, staffing and roles of headquarters 3.1 Different types of headquarters 3.2 The size of corporate headquarters 3.3 Composition of corporate headquarters 3.4 Staffing of corporate functions 3.5 Roles of headquarters staff 3.6 The size of divisional headquarters 3.7 Outsourcing 4. Change and effectiveness 4.1 The overall pattern of change 4.2 Drivers of change 4.3 Two patterns of change 4.4 Headquarters effectiveness and headquarters size 5. The factors that shape corporate headquarters 5.1 Introduction 5.2 Company size 5.3 Influencing and policy making 5.4 Service provision 5.5 Linkages between divisions 5.6 Other factors 6. Headquarters country by country 6.1 Europe 6.2 The USA 6.3 Japan 6.4 Chile 6.5 Summary 7. Conclusions and implications 7.1 Key findings 7.2 Implications for designing corporate headquarters Appendices A. The companies in the surveys B. Embedded versus separate headquarters C. Headquarters sector by sector D. The surveys and their analysis E. Contacts and publications

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