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Obtaining Citizen Feedback: The Application of Citizen Surveys to Local Governments.
0 references·16 citing·56 second hop
Obtaining Citizen Feedback: The Application of Citizen Surveys to Local Governments. (1973)Obtaining Citizen Feedback: The Applicati…Elected officials’ perceptions of governance relationships and budget participation mechanisms (2016)Elected officials’ perception…Quality of Service, Expectation, Satisfaction and Trust in Public Institutions: The Abu Dhabi Citizen Satisfaction Survey (2015)Quality of Service, Expectati…DERIVED IMPORTANCE-PERFORMANCE ANALYSIS OF CITIZEN SURVEY DATA (2014)DERIVED IMPORTANCE-PERFORMANC…Using Citizen Surveys to Influence and Document Culture Change in Local Government (2012)Using Citizen Surveys to Infl…Determinants of Performance Measurement: An Investigation into the Decision to Conduct Citizen Surveys (2008)Determinants of Performance M…Performance Budgeting in Municipal Government (2006)Performance Budgeting in Muni…Are we All Touching the Same Camel? (2005)Are we All Touching the Same …The Case For The Inexperienced User (2003)The Case For The Inexperience…The role of survey research in the benchmarking process (2000)The role of survey research i…New Public Management (1999)New Public ManagementCitizen/Client Surveys : Dispelling Myths an d Redrawing Map s (1999)Citizen/Client Surveys : Disp…Public Opinion and Criminal Justice Policy Formulation (1987)Public Opinion and Criminal J…Are there sensible ways to analyze and use subjective indicators of urban service quality? (1979)Are there sensible ways to an…Decentralizing City Government (1978)Decentralizing City GovernmentThe quality of municipal service: Concept, measure and results (1977)The quality of municipal serv…Social indicators and urban policy analysis (1976)Social indicators and urban p…Comparative fit indexes in structural models. (1990)Structural Equations with Latent Variables. (1991)Testing Structural Equation Models. 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  • 2003The Case For The Inexperienced User49 cited
  • 1999New Public Management46 cited
  • 2008Determinants of Performance Measurement: An Investigation into the Decision to Conduct Citizen Surveys45 cited
  • 2006Performance Budgeting in Municipal Government44 cited
  • 2000The role of survey research in the benchmarking process40 cited
  • 2005Are we All Touching the Same Camel?39 cited
  • 1979Are there sensible ways to analyze and use subjective indicators of urban service quality?36 cited
  • 2015Quality of Service, Expectation, Satisfaction and Trust in Public Institutions: The Abu Dhabi Citizen Satisfaction Survey29 cited
  • 2014DERIVED IMPORTANCE-PERFORMANCE ANALYSIS OF CITIZEN SURVEY DATA27 cited
  • 1977The quality of municipal service: Concept, measure and results20 cited
  • 1999Citizen/Client Surveys : Dispelling Myths an d Redrawing Map s20 cited
  • 2012Using Citizen Surveys to Influence and Document Culture Change in Local Government17 cited
  • 1987Public Opinion and Criminal Justice Policy Formulation10 cited
  • 1978Decentralizing City Government8 cited
  • 2016

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Elected officials’ perceptions of governance relationships and budget participation mechanisms
7 cited
  • 1976Social indicators and urban policy analysis7 cited