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Preface 1. The Necessity of Intercultural Communication 2. The Cultural Context 3. The Microcultural Context 4. The Environmental Context 5. The Perceptual Context 6. The Socio-Relational Context 7. The Verbal Code: Human Language 8. The Non-Verbal Code 9. Developing Intercultural Relationships 10. Intercultural Conflict 11. Intercultural Communication in Business, Health Care and Educational Settings 12. Acculturation, Culture Shock and Intercultural Competence Glossary Photo Credits Name Index Subject Index About the Author
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