Library Instruction: Observations from the Reference Desk.

Abstract

With evaluation of library instruction flourishing as a topic in library literature, this may be a good time to devote some at tention to the method of evaluation most bibliographic instruction librarians al ready engage in every day. Simple obser vation of the students and faculty we en counter at the reference desk, especially in large university libraries, can tell us much about the successes and failures of the li

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