References

• 1992The balanced scorecard : measures that drive performance12,082 cited
• 1998Working knowledge: how organizations manage what they know10,801 cited
• 1992The balanced scorecard--measures that drive performance.7,979 cited
• 1999What's your strategy for managing knowledge?4,115 cited
• 2003Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination2,248 cited
• 1987A Foundation for the Study of Group Decision Support Systems2,010 cited
• 2001Assessing knowledge assets: a review of the models used to measure intellectual capital1,684 cited
• 1998If Only We Knew What We Know: Identification and Transfer of Internal Best Practices1,543 cited
• 1998Care in Knowledge Creation1,453 cited
• 2000Enabling Knowledge Creation1,419 cited
• 1992The empowerment of service workers: what, why, how, and when.1,243 cited
• 2001The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success1,079 cited
• 2005Critical success factors for implementing knowledge management in small and medium enterprises968 cited
• 1997Understanding knowledge management612 cited
• 1998If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice