Business‐to‐Business ( B 2 B ) Electronic Commerce

Abstract

Abstract Electronic commerce has been a major driving force in the development of the Internet economy over the past few years and has attracted the attention of large and small businesses across the globe. Business‐to‐business electronic commerce is growing at an estimated rate of between 50% and 100% per year driven by unprecedented opportunities to reduce cost and increase the efficiency of various types of business processes. With an estimated global value of $430 billion in 2000, the total value of business‐to‐business electronic activity is expected to reach $8.5 trillion by the end of 2005; will exceed the value of business‐to‐consumer electronic commerce 15‐fold; and is expected to comprise 24% of all business transactions if the current trends persist. However, these numbers belie mixed experiences and degrees of success by organizations implementing electronic business systems. The initial rush to move into the digital business environment of the late 1990s has been replaced by a more cautious approach in which companies are carefully examining the rationale of developing mission‐critical systems using nascent technologies for which the benefits and risks are not clearly understood. This chapter begins with a brief discussion on general business and technological foundations of business‐to‐business electronic commerce (e‐B2B). Following are sections describing the motivation for companies to participate in electronic business and the various e‐B2B strategies companies engage in, and a section on related technologies that have been employed in recent years. The final two sections examine some of the challenges associated with implementing e‐B2B systems that companies should consider and a perspective on the implementation experience to date.

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